"The clinic gave me this new device, but what's next? Who's going to help me? " - O&P brace patient
"I think it's time for a new device but I have not heard from my clinic, ever, since they delivered my device." - Common patient refrain
"I wish we had time to contact existing patients, but my clinics get an 'F' in that area" - O&P clinic owner
"In our current practice management software the claim submissions are painful, time consuming, and still don't get approved." - Clinic Admin
"I know I have patients ready for new devices, but I'm slammed, and so is everyone else here." - O&P Clinician
"I wonder if insurance would cover a new device? In particular that more expensive one they told me would increase my mobility" - Prosthetic patient
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